The Highlands at Sugar | Hotel in Banner Elk

| 8.5 (179 Reviews) |  5 Bathrooms  20 Guests
Sugar Mountain Hotel | The Highlands at Sugar

Hotel in Sugar Mountain, Banner Elk

Featuring an indoor pool and a fitness center, these apartments are in Banner Elk, North Carolina. Sugar Mountain Golf Club, which provides snow tubing, skiing, and ice skating, is a 3-minute drive from the property. A fireplace, a sofa, and a cable TV are included in the apartments, as well as a private bathroom with a spa tub. A full kitchen with a stove, oven, microwave, and refrigerator is also provided. A game room with billiards and ping-pong is available on site for guests’ enjoyment. Guests can relax in the sauna and hot tub at The Highlands at Sugar. In addition, a children’s playground and barbecue facilities are provided. Lees-McRae College is 5 miles from the apartments. Downtown Banner Elk is a 12-minute drive from the property. Mile High Swinging Bridge, which offers mountain views, is 11 miles away.

The Highlands at Sugar is located in Banner Elk.

This 57 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Child Friendly, Pool, Sports/Activities, and several others. This is a 3 star rated property and has over 179 reviews with the average score of 8.5 . Coming to Banner Elk and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 57 Bedrooms Hotel if you want to learn more about this Hotala.com.au place in Banner Elk. These details are authentic, as they are provided by our partner, booking.com.

This The Highlands at Sugar in Banner Elk is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “The Highlands at Sugar”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

Show more
 
2173 Sugar Mountain Drive, Banner Elk, NC 28604, USA

Amenities

Parking
Pool
Private Pool
Sports/Activities
Wellness Facilities
Fireplace/Heating
Guest Services
Barbecue/Outdoor Cooking
Child Friendly
Hot Tub
Internet

Facility Overview

Parking
  • Free parking
  • Private Parking
  • Parking
  • Parking on site
Activities
  • Indoor pool
  • Sauna
  • Pool table
  • Playground
  • Hot tub/Jacuzzi
  • Ping-pong
  • Fitness center
Entertainment
  • Board games/Puzzles
  • Outdoor play equipment for kids
General
  • Non-smoking rooms
  • Heating
  • Family rooms
Guest Services
  • Vending machine (snacks)
  • Vending machine (drinks)
  • Fax/Photocopying
  • Invoice provided
Internet
  • Wifi
  • Internet
  • Free Wifi
Outdoors
  • BBQ facilities
Security/Safety
  • Property cleaned by professional cleaning companies
  • Guest accommodation disinfected between stays
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Use of cleaning chemicals that are effective against coronavirus
  • Staff follow all safety protocols as directed by local authorities
  • Cashless payment available
  • Screens or physical barriers between staff and guests in appropriate areas
  • Contactless check-in/out
Spa
  • Swimming pool

Policies

Check-in
The minimum age for check-in is 21
Pet Policy
Pets are not allowed
If expecting to arrive outside check-in hours, please contact property in advance for check-in instructions, guests must be 25 years of age or older to check in without an official parent or guardian, this property is a vacation ownership property, which means at times guests may be required to change apartments during their stay.guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply.

Reviews

Value for money:
8.49
Location:
9.26
Staff:
9.01
Facilities:
8.25
Comfort:
8.25
Cleanliness:
8.52
Diane
Jul 21, 2025 07:00:00 AM
Review Score:   9
United States
Reviewer Type: Family With Children
Travel Purpose: leisure
Positive: View was amazing, staff was so helpful and friendly, and room was clean and quiet.
Negative: providing at least 2 keys would have been great.
See All Reviews

Room Arrangement

Room Info Facilities
One-Bedroom Suite
Room Type: Suite
Room Size: 65 m2
1 Sofa bed Bed
1 King bed(s) Bed

Bathroom

Hairdryer, Free toiletries, Toilet paper, Toilet, Bathtub or shower, Towels, Shower, Bathtub, Private bathroom

Media & Technology

Radio, Cable channels, Satellite channels, DVD player, TV

General

Carpeted, Fan, Trash cans, Heating, Iron

Kitchen

Oven, Dryer, Refrigerator, Dining table, Coffee machine, Toaster, Wine glasses, Microwave, Dishwasher, Stovetop, Kitchen, Washing machine, Kitchenware

Living Area

Sitting area, Dining area, Fireplace, Sofa

View

Mountain view, View

Bedroom

Alarm clock, Wardrobe or closet, Linens

Outdoors

Outdoor furniture

Room Amenities

Sofa bed, Fold-up bed

Pool and Spa

Pool towels
Two-Bedroom Apartment
Room Type: Family
Room Size: 111 m2
2 King bed(s) Bed
2 Sofa bed Bed
Two-Bedroom Apartment

Bathroom

Guest bathroom, Shared bathroom, Hairdryer, Free toiletries, Toilet paper, Toilet, Bathtub or shower, Towels, Shower, Bathtub, Private bathroom

Media & Technology

Radio, Video, Cable channels, Satellite channels, DVD player, TV

General

Carpeted, Fan, Trash cans, Heating, Iron

Outdoors

Balcony, Outdoor furniture

Kitchen

Oven, Dryer, Refrigerator, Dining table, Coffee machine, Toaster, Wine glasses, Microwave, Dishwasher, Stovetop, Kitchen, Washing machine, Kitchenware

Living Area

Sitting area, Dining area, Fireplace, Sofa

View

Mountain view, View

Bedroom

Alarm clock, Wardrobe or closet, Linens

Room Amenities

Sofa bed, Fold-up bed

Pool and Spa

Pool towels
Two-Bedroom Apartment with Single Beds
Room Type: Family
Room Size: 111 m2
2 Twin bed(s) Bed
1 King bed(s) Bed
2 Sofa bed Bed
Two-Bedroom Apartment with Single Beds

Bathroom

Guest bathroom, Shared bathroom, Hairdryer, Free toiletries, Toilet paper, Toilet, Bathtub or shower, Towels, Shower, Bathtub, Private bathroom

Media & Technology

Radio, Video, Cable channels, Satellite channels, DVD player, TV, Flat-screen TV

General

Carpeted, Fan, Trash cans, Heating, Iron

Outdoors

Balcony, Outdoor furniture

Kitchen

Oven, Dryer, Refrigerator, Dining table, Coffee machine, Toaster, Wine glasses, Microwave, Dishwasher, Stovetop, Kitchen, Washing machine, Kitchenware

Living Area

Desk, Fireplace, Dining area, Sofa, Sitting area

Bedroom

Alarm clock, Wardrobe or closet, Linens

View

Mountain view

Room Amenities

Sofa bed, Fold-up bed

Pool and Spa

Pool towels

FAQ's

Is this The Highlands at Sugar pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at The Highlands at Sugar?

Check-in time for The Highlands at Sugar starts counting from 4:00 PM and check-out is until 10:00 AM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the The Highlands at Sugar have a swimming pool?

Yes, this The Highlands at Sugar has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in The Highlands at Sugar?

Best-rates for the The Highlands at Sugar starts from $579 per night with includes Pool, Sports/Activities, Wellness Facilities, Hot Tub, Internet, Parking, Private Pool, Fireplace/Heating, Guest Services, Barbecue/Outdoor Cooking, Child Friendly with all other facilities. Hotala.com.au matches every traveler with their perfect hotel, resort, or rental and whether you are traveling with a group, friends, family, or pets.

Is The Highlands at Sugar a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the The Highlands at Sugar wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the The Highlands at Sugar has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the The Highlands at Sugar?

Based on the information reported by the owner or manager, the The Highlands at Sugar indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for The Highlands at Sugar?

Based on the information reported by the owner or manager, details for the cancellation policy for the The Highlands at Sugar are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

People Also Ask

Check Hotel Availability
Nightly rates from:
AU $884
You will be redirected to  
Hot Deal - It has been viewed 68 times today
Not the right fit? Check out our other properties in Sugar Mountain
9.0 (2 Reviews)
Apartment
  • Pool
  • Balcony/Terrace
  • Security/Safety
8.0 (3 Reviews)
Hotel
  • Air Conditioner
  • Parking
  • Balcony/Terrace
6.0 (3 Reviews)
Hotel
  • Parking
  • Child Friendly
  • Internet
|
10.0 (2 Reviews)
Apartment
  • Parking
  • Accessibility
  • Transportation/Shuttle
|
10.0 (2 Reviews)
Apartment
  • Air Conditioner
  • Parking
  • Balcony/Terrace
|
10.0 (2 Reviews)
Apartment
  • Air Conditioner
  • Wheelchair Accessible
  • Accessibility